Policy
Refund Policy
We aim to make refunds clear and fair for both customers and vendors.
Eligibility
Refunds are available for items that arrive damaged, incorrect, or not delivered as described. Requests must be submitted within the specified window.
Processing time
Once approved, refunds are processed within 5-10 business days depending on the payment method.
Vendor coordination
We work directly with vendors to resolve issues quickly and ensure a fair outcome.